I applied online. The process took 4 weeks. I interviewed at ServiceNow in Apr 2022
Interview
1) Recruiter call - classic casual get-to-know-you kind of interview, around 15-20min
2) 1:1 with a team member - a 45min video interview with a staff product designer from the team, mostly talked about portfolio
3) 1:1 with the hiring manager - a 45min video interview
4) Onsite - total 4 interviews, starting with portfolio presentation, and 3 1:1s
Interview questions [1]
Question 1
What was the challenge of this project?
What was the technical limitation of this project?
I applied through other source. I interviewed at ServiceNow
Interview
Receive a call from a sourcer about a potential product design position. I asked for the job description and she refused to provide it to me. Then proceeded to ask for details on my current project which is competitive to theirs. When I elaborated that it would be a breach of trust, I have an NDA and I couldn't provide details, but I could on other projects she refused to move forward. Finally she hung up on me.
The process took 1 week. I interviewed at ServiceNow (Sunnyvale, CA) in May 2020
Interview
This review is specially for the recruiting team.
Their internal recruiting team really need to work on their recruiting process. This is the worst recruiting team I have ever worked with. First of all, they didn’t have phone screening which is fine ( I understand each company has different process). But the biggest problem is the recruiting team never bother to walk me through the hiring process and reply back my email about all the questions I had! Of course, they also didn’t bother to get back to me after I had the initial interview with the hiring manager.
Interview questions [1]
Question 1
Hiring manager: what’s your strength as a designer?