O processo seletivo foi rápido e fácil! Entrevista com a área de recrutamento e também com o líder da área de atendimento. Sem maiores análises! Achei que o processo foi muito vago, e sem análises importantes. Senti que queriam contratar qualquer pessoa.
Interview questions [1]
Question 1
Se eu tinha experiência com atendimento ao cliente.
Great interview process. They mostly want to know your knowledge about Shopee apps and your experience in service industry. They will do a mock-call or role play session. There’s no right or wrong answer, just showcase empathy and confidence.
Interview was fine, went through two rounds of interview. One with hiring manager and one with reporting manager. Interview process was quick with setting expectations and normal interview questions. Process takes around 1-2 weeks time