Starbucks Store Manager interview questions

Basic STAR form questions. Very situation and specific real life senerio answers. Be ready to answer with metric numbers to impress upper level. Customer service focused around exceptional customer interactions.

Stage one: Phone interview. This process took about 45 minutes asking the same questions in many different ways. You start to feel like you’re repeating yourself. At the end of the interview the recruiter moves forward giving you a brief job description and salary expectation. Once you agree, on to stage two: District manager interview (I sat with two). This is very similar to the phone interview. Redundant and pretty intense. Except in my experience, my interviewers have never yawned, checked their phone, zoned out, or even lost their thoughts during the process. Also, I was interviewing for Store Manager, then it switched it to Assistant, then down to a Lead, and when I brought up the significant wage difference ($14,000 a year) they used that as a scape goat and called me later to say they will not move forward because they can not compete with my current wage (which was $1.63 under the base pay for what I thought I was interviewing for). I reminded them I was interviewing for the Store Manager position and not a Lead Shift Surpervisor and sounded confused. Awesome. Look, I understand the process to feel out the interviewee but it’s insulting and disrespectful to do some of the listed things. I wouldn’t have moved forward with a company given interviews like that. I also lost my taste for their coffee and won’t be buying their brand anymore.