I applied through an employee referral. I interviewed at TP in Nov 2022
Interview
Since I don't have any bpo experience yet it was quite nerve wracking but gladly I made it. Upon going there I ust have to submit a form that I need to fill out with my details together with a copy of my resume then pass it to the receptionist, I waited for me to be called, and then during the interview she asked some personal questions to test my communication skills. After the interview, she informed me that I passed and then the next step will be account verification. So I waited for a few minutes. During the account validation, important details about the account was discussed then she gave me a scenario related to the account and then asked me what should I do to address the concern of the customer.
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.