I applied through a staffing agency. The process took 2 days. I interviewed at Tech Mahindra (Hyderabad) in Sep 2016
Interview
There are 4 rounds in total.
1st round is Screening of candidate say JAM on any topic of your choice.
2nd round is a HR round i.e. assessment of communication again.
3rd round is Voice & Accent, where you are given few topics to speak about, in order to check how conversational you are.
4th round is Operations with Manager, where you'll be assessed on your technical knowledge.
There are other two formality rounds.
1) Typing test
2) Technical written (multiple choice).
After all these rounds of interview, I was selected and given an offer.
- Personal introduction
- JAM (Just A Minute) session on a given topic
- Waited approximately 2 hours for the next round
- Focused on role-specific questions and suitability for the process
- Evaluated communication and adaptability
-HR confirmed selection by the end of the day and Joining date provided.
Interview questions [1]
Question 1
Communication skills and adaptability were the most important things
Quick and easy, couple of questions of my experience and what would I do type of scenario, two interviews one with HR and one with TL. All is good so far
Interview questions [1]
Question 1
What would you do if a customer yells at you that this is the third time he is calling
I applied in-person. The process took 1 day. I interviewed at Tech Mahindra (Chennai)
Interview
It has 3 rounds
1.technical face to face interview(Outlook,wifi issue,vpn setup)
2.manager round(questions from resume)
3.group discussion
Over all process done within a day and it is a easy process.