I applied online. I interviewed at Tech Mahindra (Hyderabad) in Jun 2017
Interview
It's a typical BPO job and your communication skills will be tested based on essay writing (for non-voice). After that you'll have a test on basic computer and internet terminology. A team lead will conduct a face to face interview. You need to convince them that you'll be staying in the job for a good amount of time and can work in night shifts.
Interview questions [1]
Question 1
Are you able to work in night shifts? How can you justify yourself?
- Personal introduction
- JAM (Just A Minute) session on a given topic
- Waited approximately 2 hours for the next round
- Focused on role-specific questions and suitability for the process
- Evaluated communication and adaptability
-HR confirmed selection by the end of the day and Joining date provided.
Interview questions [1]
Question 1
Communication skills and adaptability were the most important things
Quick and easy, couple of questions of my experience and what would I do type of scenario, two interviews one with HR and one with TL. All is good so far
Interview questions [1]
Question 1
What would you do if a customer yells at you that this is the third time he is calling
I applied in-person. The process took 1 day. I interviewed at Tech Mahindra (Chennai)
Interview
It has 3 rounds
1.technical face to face interview(Outlook,wifi issue,vpn setup)
2.manager round(questions from resume)
3.group discussion
Over all process done within a day and it is a easy process.