I applied online. The process took 1 week. I interviewed at Tesco (Lisburn, Northern Ireland) in Jan 2019
Interview
On line multiple choice test on various customer service scenarios followed by interview with a panel of 2 - interview was relaxed and very welcoming - multiple choice is best to take your time and not rush it. Overall good experience
Interview questions [1]
Question 1
Customer service based questions - how would you etc ??
I applied online. The process took 2 weeks. I interviewed at Tesco (Dudley, England) in Jan 2018
Interview
Nice and friendly, usually a group interview so there’s less pressure and helps to keep you feel at ease. Normally lasts around an hour. I applied for a dot com shopper but was approached after my interview for a customer service position.
Interview questions [1]
Question 1
Tell me a time you faced a challenging customer enquiry.
I applied online. The process took 2 weeks. I interviewed at Tesco (Bristol, Inglaterra) in Apr 2020
Interview
Really friendly staff, asked a variety of questions and gave me time to answer. They were very honest about what my job would involve and showed me around and what would be expected of me