I applied online. The process took 2 weeks. I interviewed at Tesco (Tesco, TX) in Aug 2023
Interview
I filled out an online application form answering their questions about my history, experience and education. They emailed me letting me know I had an interview. At the interview they asked basic questions about experience and training. Asked me about the hours I could work and explained shift patterns.
Interview questions [1]
Question 1
What would you do if someone says you gave Incorect change
Quick interview, only 5 questions and all competency based. One was situational judgement but wasn’t difficult. Very informal took place in the staff room. Asked question about previous experience in customer service
Interview questions [1]
Question 1
Tell me about a time you resolved a problem for a customer?
I applied in-person. I interviewed at Tesco (Belfast, Irlanda del Norte)
Interview
Use of the STAR method is preferred, usually you will be asked about times you previously worked as part of a team or used your own initiative. Pretty straight forward and easy enough to answer if you are prepared and stick to STAR.
Interview questions [1]
Question 1
Tell us about a time you worked as part of a team?