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      The Home Depot

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      The Home Depot interviewsThe Home Depot Special Services Associate- Customer Service Representative interviewsThe Home Depot interview


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      Special Services Associate- Customer Service Representative Interview

      Dec 8, 2012
      Anonymous Interview Candidate
      Brick, NJ
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at The Home Depot (Brick, NJ) in Dec 2012

      Interview

      Applied online, received a call from the automated system, passed the pre screening. Spoke with a staffing consultant over the phone and passed that screening test. Scheduled for an interview face to face for three days after. Once in the interview, they have you sign a background check waiver before any questions are asked.

      Interview questions [4]

      Question 1

      Why do you want to work for Home Depot?
      Answer question

      Question 2

      You are working in lumber and a customer asks for your help. You help the customer but after 30 minutes he looks at his watch and says, we'll I guess it's time for me to go. What do you do?
      Answer question

      Question 3

      You are helping a customer when another customer approaches you that is impatient and wants help now. What do you do?
      Answer question

      Question 4

      Tell me about your experience with this kind of work.
      Answer question

      Other Special Services Associate- Customer Service Representative Interview Reviews for The Home Depot

      Special Services Associate- Customer Service Representative Interview

      Apr 13, 2021
      Anonymous employee
      San Jose, CA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at The Home Depot (San Jose, CA) in Aug 2020

      Interview

      Was interviewed by an AM - he was very personable. It felt more like a conversation than an interview. He was super nice and interweaved personal and professional questions. It was a great interview experience overall.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer?
      Answer question