Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Uline

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Uline reviews | Uline jobs | Uline salaries | Uline benefits | Uline conversations
      Uline interviewsUline Customer Service Management Trainee interviewsUline interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Management Trainee Interview

      Jun 14, 2014
      Anonymous Interview Candidate
      Hudson, WI
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Uline (Hudson, WI) in Jun 2014

      Interview

      Job Fair was posted online at the Hudson, Wisconsin location for 06/05/2014 from 5-7pm. Arrived at 5:15pm and was directed to a parking space by individuals with flags (like what occurs at an event parking - e.g. concerts). This is am early indication that there may be a good number of people attending the job fair. Upon entering the warehouse (which is the cleanest warehouse I have EVER seen) you approach a table. If you don't have a completed application (which is available online) you're directed to a group of tables to complete an application. If you have a completed application (or have just completed one), a representative at the table quickly reviews it for completeness and then signs the "witness" portion on the last page. You're then given back the completed application and directed to a seating area. From the seating area, you (and a group of other people) are directed to a row of tables. Once everyone is seated, representatives administer 2 timed (4 minutes each) tests. One test has you identify like numbers - e.g. 1284 - 1248 (does not match), 8589 - 8589 (match), and 9232 - 9332) (does not match). The other test measures your ability to recognize number sequences - e.g. 2,4,6,8,10...what are the next two numbers? Answer: 12, 14 After the tests, your test sheets and application/resume are gathered and you're directed to another seating area. (Note: All these table/seating areas are in the actual warehouse....separated by security tape...next to each other) In front of this seating area multiple 2-chair groupings.....2 chairs facing each other with about 10 feet between each grouping. When called from the seating area by a representative, they take you to one of the grouping...you sit down facing the representative...and the interview begins. After the interview ends, they thank you for coming and direct you to the exit. OBSERVATIONS: 1) As noted in other reviews, I saw no minorities or what appeared to be anyone over the age of 45 during the interview process. 2) Privacy was almost non-existent. While waiting to be called for the interview portion of the process, you could hear the interview conversations occurring in the seating pods closest to the seating area. 3) There was a constant flow of people going through the multi-step process during the time I was there. 4) The warehouse was clean to the point of concern. I've been called a neat freak...but the cleanliness of the warehouse - e.g. ALL the box inventory on the warehouse racks were shrink wrapped - borders on some type of compulsive/cleanliness disorder. 5) The length of the interviews varied. I observed some that lasted 20 minutes and others that ended in 5 minutes. My interview lasted about 10 minutes and consisted of 3 questions: Tell me about you work experience? Why do you want to work for Uline? Do you have any questions? Very simple and superficial questions. It seemed to me that the interviewer (who stated she was a Lead Representative at the call center) lacked interviewing experience and thus the reason for the simple, direct questions. (Note: As I was applying for the Customer Service Management Trainee position, I couldn't help but wonder to myself why the company had posted the position; as most companies like to hire from within - e.g. Lead Representatives. While an outside perspective is valuable at times, good management will generally focus on developing people within their organization for promotion.) 6) I have lived in Minnesota for 10 years and have seen Uline posting jobs (warehouse, management, call representative and administrative) consistently during those 10 years - even during the Great Recession following 2008. I've always wondered why they are constantly posting job vacancies - especially given the associated pay scales for the positions. As a veteran employee of both a call center and warehouse distribution environment, I understand that the industries experience high turnover....but that much turnover? And can a company grow that much...so consistently....over 10 years?
      5