I applied for the position via Monster.com on a Thursday. By Friday, I received a call and scheduled an interview for the following Thursday. That same day I was e-mailed a writing style test, a Jung personality test and a word association test to be completed before the weekend. On the day of the interview, I took a spelling test, a typing test, a pattern sequencing test, and a number scanning test. I then met with the HR rep for about half an hour. She seemed really excited to have me there and took me to meet one of the managers for the department I'd be working for. I talked with that manager for about half an hour, took a tour of the warehouse area, and then the manager asked me to come back the following Monday to take more tests and meet the other manager for the department. I returned, took an excel test, an access test, and a word test, then met with the two managers for about half an hour. I was then "double jacked" with an expereinced Customer Service rep so I could listen in to incoming calls. She was very encouraging and extremely nice and interested in hearing about me and my interview experience. By 2pm on Tuesday I had received an offer and was asked to give notice at my current job so I could begin training in exactly two weeks. The company has a very formal look-- business professional, something I find extremely appealing. The buildings are also impecably clean, another plus for me. I think the most awesome thing I've noticed is that everyone seems to get along with everyone else. The people are extremely nice and outgoing, and everyone smiles and says hello to each other. It's an open floor office with cubicles, so you work with everyone around you, and during the interview process, you get to walk right throgh it and see what it looks like. I'm very impressed and excited!