Zillow Customer Service interview questions

I was contacted via email the same day I submitted my application online to set up an initial phone-screening. This screening was followed by a phone interview conducted by the hiring manager. All questions were expected and not very difficult, however, the interviewer sounded as if he was located inside an empty conference room and speaking into the phone from 10 feet away. The questions, therefore, were quite difficult to answer fluidly considering that it was hard to decipher each word behind the echo & opacity.

Submitted online application and was contacted by a recruiter within a week. I set up a phone interview, which ended up lasting only 20 minutes. By the end of the interview, I wasn't sure how it went. The questions were very general, and seemed to be more along the lines of "will you be a good culture fit". Within 48 hours the recruiter called back, and said they wanted to do an in-person interview. It was to be with four different managers. When I arrived at the office five minutes early, the interviewers seemed to be unprepared. They appeared to be very busy with work and unfamiliar with my resume (stopped to read it for a few minutes before asking me any questions or saying anything). Each interviewer was very nice, and seemed concerned about maintaining a laid back, "think outside the box" company culture. Jeans, button-ups, t-shirts and nice athletic shoes. I would not recommend wearing a suit and tie to this interview.