How would you handle a difficult customer?
Agent De Retention Client Interview Questions
1,294 agent de retention client interview questions shared by candidates
What was a difficult situation you encountered at work and how did you handle it?
How do you handle a difficult situation with a customer who is unhappy with how he/she has been treated by the company?
How would you retain a customer if they wanted to cancel their services? how would you show empathy?
why do you want to work for TELUS
They wanted to know a lot about myself more then any other company but was very genuine
Are you available weekends and weekdays between 9 am to 9 pm, If I asked to cancel my service due to offer elsewhere what would you say
Why do you want to work here?
Q: What are you looking for in a new role?
Why do you want to work for Telus?
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