What was a situation that you came across with an unruly customer and how did you handle it?
Agent De Service Interview Questions
81,391 agent de service interview questions shared by candidates
The one question i remember was if a news paper were to put a headline out about my self what would it say?
When an irate customer insults the company or you? What's your reaction?
"How do you think your degree has helped you?"
Is it worth trying to work for this job?
What are 3 things that you would like customers to say about you?
Are you going to be ok with working on the weekends and holidays.
How many days do you consider is acceptable to call out from work during the first 6 months.
The questions were generic. How would you deal with an angry client? How do you handle multiple task? How do you deal with co-workers who didn't do their share on an assignment? They wanted the answers in a STAR format.
None really except, where do you see yourself in 5 years? This was hard to answer because I am just entering the banking industry and not sure of my direction or niche yet.
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