I had to role play with here on the type of call I would take from A through Z. They wanted to see if I can think on my feet and have good judgment.
Agent De Service Interview Questions
81,406 agent de service interview questions shared by candidates
sell me a phone ?
Tell me about yourself and what is your understanding being a call center agent
Languages Known?
give an example of a situation at your last job where you had to deal with an upset cm? what did you do to calm them?
How long have you worked as a customer service rep.
Q. Tell me something about yourself?
Name a time you had a problem that you couldn't solve, how did you handle that situation?
How soon can you start
Have I ever been in situation where I had to deal with irate customer because of a fellow employee?
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