Please tell me how you handled a disgruntled customer on the phone?
Analyste De Service Interview Questions
2,376 analyste de service interview questions shared by candidates
How do you feel about job hopping?
Talk about your internship.
Why do I want to work in that position
Tell me about yourself why would you be a good fit for IBM
Are you willing to work on weekends?
When was a time when you went above and beyond for a client?
For the first two interviews, it was just about myself and my experience. The last interview was different and had multiple interviewers asking me questions about how I would act in this position, what techniques I would use in certain scenarios, and how I dealt with issues in my past experience (they recommend the STAR method).
Tell me what you know about the company.
They asked me to talk about myself which is not typical of most employers. It seems they were just trying to see how I thought on my own two feet.
Viewing 411 - 420 interview questions
See Interview Questions for Similar Jobs
Analyste Du Support TechniqueFidélité Du ClientResponsable Du Support InformatiqueAdministrateur Du Support InformatiqueCoordinateur Du Service De SupportAnalyste De Support SeniorAnalyste Service ClientSpécialiste Du Support InformatiqueAnalyste Du Support ClientAnalyste De SoutienSpécialiste De Support InformatiqueSpécialiste Des Opérations De SoutienAnalyste De Support InformatiqueAdministrateur De SupportResponsable Support InformatiqueAnalyste Du Centre D'assistanceSpécialiste Du Support Des Opérations De Centre De DonnéesSpécialiste Support Informatique