What is Active Directory?
Analyste De Service Interview Questions
2,376 analyste de service interview questions shared by candidates
What are the issues you deal with in this role? How do you keep yourself up to date? What technologies you have worked with? How do you make priorities in tasks?
Self introduction and family background And why do you choose this
Entretien Fit assez simples sur mon parcours, pourquoi je voudrai avoir ce poste Pas de questions techniques une petite partie en anglais ( Pourquoi Tikehau Capital ? )
Written test had a strong focus on CompTIA type questions.
How do you help someone who is blind or hard of hearing?
Nothing typical or standard HR Q and A, normal discussion about qualifications, the position, etc.
Excel Pivot and basic sql queries
Q. Someone calls in advising their screen wont come on. What would do you to diagnose and help them? My reply would be power cable, vga cable. HDMI. Screen resolution etc etc. This is a basic question but cover all scenarios briefly. Q2. Someone calls in and tells you they cannot print. There were questions about sound of youtube not working on a works PC...now think about the fault but also user privilege as nobody should be able to log on to youtube! There were no questions about active directory, which i could have answered, but they simply went for really easy ones. Let's be honest IT Helpdesk 1st line is pretty easy if you have been using/fixing pc's before.
What are your Service Desk experience?
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