Role Play Details: Was instructed to listen to the CD and follow along with the written instructions on the desk...the outrageous CD instructions were 30 minutes long & you had an additional 5 minutes to get organized. It was obvious that they were not expecting anyone to be able to actually complete the exercise with any kind of accuracy. The whole purpose was to break you down emotionally and then push you to the edge with the simulated hostile customers.
Role Play Details: If you are successful at the role play then you get an interview with the big boss.
How would you handle someone rejecting your claim amount?
Leadership examples?
What tasks (as you understand them) are an Auto Damage Adjuster responsible for?
How would you manage an employee that is more seasoned than you?
Explain a time when you were under pressure to finish a job in a set amount of time. How did you handle the stress?
Why do you want his job
What background do you have with cars
Why do you think you would make a good claims adjuster?
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