Auto Claims Interview Questions

490 auto claims interview questions shared by candidates

Describe a time you had to negotiate. Tell me about a particularly difficult sale you had and how you responded. Tell me about a time you had to deal with significant changes at work and how you reacted. Tell me about a time you had multiple deadlines.
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Auto Claims Adjuster Trainee

Interviewed at Progressive Insurance

3.9
May 17, 2017

Describe a time you had to negotiate. Tell me about a particularly difficult sale you had and how you responded. Tell me about a time you had to deal with significant changes at work and how you reacted. Tell me about a time you had multiple deadlines.

Vague questions are the worst for me, such as, "Describe a time when you went above and beyond." Which was one question. One was a time management question. " You have 15 minutes to get to an appointment at 2, you also have to return an email by 2. In addition to this you have 3 phone calls to return by the end of the day and some emails to return by the end of the day. Which tasks do you do first?" Another question was, " You give a claimant and estimate stating that their car will take 9 hours and x amount of dollars to repair, the mechanic you are using accuses you of trying to cheat the customer, what do you do?"
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Auto Insurance Claims Adjuster

Interviewed at GEICO

2.7
May 24, 2014

Vague questions are the worst for me, such as, "Describe a time when you went above and beyond." Which was one question. One was a time management question. " You have 15 minutes to get to an appointment at 2, you also have to return an email by 2. In addition to this you have 3 phone calls to return by the end of the day and some emails to return by the end of the day. Which tasks do you do first?" Another question was, " You give a claimant and estimate stating that their car will take 9 hours and x amount of dollars to repair, the mechanic you are using accuses you of trying to cheat the customer, what do you do?"

The HR interviewer asked a series of questions and explained the training process. She rushed through the questions very quickly. She didn't take the time to answer any of my question, but rather give me a short answer. I just felt rushed.

The HR interviewer asked a series of questions and explained the training process. She rushed through the questions very quickly. She didn't take the time to answer any of my question, but rather give me a short answer. I just felt rushed.

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