Most of the interview was about my customer service experience and a small portion asked me about my sales experience. They sell you on the job and gives you the idea that its a customer service role in a call center but you are actually selling insurance over the phone.
What is it about Paychex that made you want to work for this organization.
What do you know about Medicare? Whats the difference between Part A & B? What makes you a stand out employee? Are you a team player?
What product do you think bets fits you
Just where you are from
Does this seem like something you are interested in?
dah, dah, dah, we don't have you listed for an interview...
Name a difficult interaction with a customer, how did the interaction go and finally what was the outcome?
Behavioral questions. Use the star method.
Describe your past experience and tell me about yourself.
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