phone call simulation has to be made as if you were already working at fidelity
Benefits Analyst Interview Questions
4,393 benefits analyst interview questions shared by candidates
Why benefits consulting?
Criminal and Credit History is checked. This is a call center so you must maintain adherence of 90% - attendance and clock in and out for lunch and breaks on time. During Medicare Annual Enrollment Period, it is hard to get time off. They do allow make up time with permission and OT is offered during the season, as well.
What was one experience you had working in a team that was negative, and how did you turn it into a positive.
Do you have your health and insurance license?
Prior experience
Do you have your insurance license?
They asked me about my past job experience. They didn't ask much else. It was a very short and easy interview.
There weren't any hard interview questions, just what type of wok we liked doing or had done in the past and if it may fit right with customers on the phone.
What's something interesting about the American health system in your eyes?
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