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Bilingual Customer Service Representative Interview Questions
500 bilingual customer service representative interview questions shared by candidates
Was there a time you saw a coworker or manager do something bad and how did you respond
provide a specific example in which you went above expected to help a customer
How you keep up with news on the financial market? What's your view on the global economy? What is mutual funds, ETF, etc.
How do you manage competing priorities
Experience
1 - level of french speaking 2 - availability for days/evening/weekends
Tell me of a time you made a mistake and how you handled it. Tell me if a time you provided above customer service.
What would your previous employer say about you?
Talk about a time when you had to keep a customer
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