Why BA? Competency based questions:- "Give an example of a time when..."
Cabin Crew Interview Questions
4,778 cabin crew interview questions shared by candidates
Why do you think you are suitable for this role?
Tell us of a time when you have given excellent customer service.
Give an example of a time you had to break the rules/disregard orders from managers?
Never got through
Give a good example of customer service
Group exercise: They give you a scenario and you have to figure out what you need to do. It's in a room with three interviewers taking notes and they put you into groups of 4.
Role play: It's in a room with just you and the interviewer. First she tells you to read a three paragraph text out loud. Then she takes the role of a customer with a complaint and you have to answer her questions (the answers are in the text but you won't be allowed to look at it during the role play), the role play lasts for 2 minutes.
What checks do cabin crew have to complete before a flight?
Tell me about British Airways?
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