Asked about customer service experience
Call Centre Service Agent Interview Questions
689 call centre service agent interview questions shared by candidates
Why do you suit this role ?
None that I could recall
Tell us about situation when mis-communication happen between you and client what action you took and what was outcome?
Integrity, accountability, collaboration, excellence & service are CBA values. What action you will take to ensure to meet these values?
Experience based questions
What is your greatest strength?
Give an example of a time when you've diffused a difficult situation with a customer.
What are your top 3 strengths and when have you used them?
Do you have call centre experience
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