Campus Representative Interview Questions

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2. Scenario: A student is complaining loudly about having to wait in excess of 15 minutes to receive service. When he reaches the front of the line, he asks for help with International Fees only to find out that there is nobody at this campus to answer his question. Another individual approaches the side of your desk, upset about receiving a parking ticket. Both clients are extremely upset. How would you handle the situation?
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Campus Coordinator

Interviewed at Conestoga College

3.9
Aug 6, 2024

2. Scenario: A student is complaining loudly about having to wait in excess of 15 minutes to receive service. When he reaches the front of the line, he asks for help with International Fees only to find out that there is nobody at this campus to answer his question. Another individual approaches the side of your desk, upset about receiving a parking ticket. Both clients are extremely upset. How would you handle the situation?

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