How do u deal with a difficult customer ?
Centre Customer Service Associate Interview Questions
1,696 centre customer service associate interview questions shared by candidates
To tell them about myself and why I applied for the post.
Give me one example when you were dealing with an angry customer
Tell me a time you have failed badly and why?
What do you know about Jet2?
Do you have experience working in a call centre?
How I proved one of their competencies
‘Sell me this office’ ‘Have you seen the building?’ ‘what type of events would you organise?’ ‘Do you know how to use twitter?’ ‘Are you prepared to get your hands dirty?’
When have you had to manage deadlines
Why do you want this job? What skills do you have? How do you organise your tasks when there is a deadline? Tell us about your experience working in a team? Give us an example of when you gave good customer service?
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