You have to go for assessments in order to go for hr round
Chat Agent Interview Questions
1,381 chat agent interview questions shared by candidates
Tell me about your last train travel? Tell me about strength and weaknesses?
What do you think Apple approach to Customer Service?
Tell us about your previous experiences.
Why Do you want to Join in BPO Sector?
First was the introduction round where you have to introduce yourself.
Tell me about a time where you had to deal with a difficult customer, how did you handle it?
There were just general questions about past jobs which they obviously give to everybody as there is a set list. Then they gave me the typing test on a laptop.
What do you believe the role of the live chat agent entails?
WHAT IS CUSTOMER SERVICE?
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