Tell me about a time you were given constructive criticism and how you handled it?
Claim Representative Trainee Interview Questions
1,071 claim representative trainee interview questions shared by candidates
What does customer service mean to me?
Why did you apply to this position?
Why did you choose Optum?
Asked about prior experience and if comfortable working with tight metrics
Normal boring questions. How do you handle stress? and give me and example.
Why apply? Describe yourself.
Tell me about a time that you’ve dealt with an upset customer. (This question was asked about 5 times)
Tell me about a time you went above and beyond to help a customer
Tell me about a time you had a conflict with a customer.
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