How would you deal with an angry customer
Claims Associate Interview Questions
13,759 claims associate interview questions shared by candidates
role playing isn't easy, make sure you stay calm and concentrate, hardest question is do you for see any problems in call center environment? they let you watch someone first to see if you would like it. you wont role play as a geico employee, they will give you a company and some of the facts and then they call you from a different room, so you get an actual phone style role play.
So, you haven't worked at a company for over a year?
no difficult questions. Basically the usual general questions of "tell a time in your history when you had to overcome an obstacle and how you did so".
Tell us about a time you had to make a goal? Why Geico? How would you deal with an irate customer?
Not really a question, just the roleplaying thing is where most people loose the job
How would I handle a customer that was upset about a claim that was being denied.
Why would you leave your current job
where do you live and can you work holidays
The interview questions were fine, not difficult. Did I ever have to solve a problem with an angry coworker.
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