The only question I found difficult or unexpected was how satisfied I would be with having the same position for what could be a long time. I didn't know how to honestly say that a lack of upward mobility was a big problem. I answered by saying that I understand that there are no positions available but asked if excellent work would be a possible cause for creating a position of higher income. She said yes. She lied.
How would you deal with a difficult customer?
What was my relevant experience to the position
Can you hear about their company.
Standard
They'll ask you about previous experiences dealing with customers and how you handled certain circumstances.
What would you do if someone called you and they’d just been in an accident?
Why do you want to work for us.
How did you overcome a difficult time
Tell me about yourself and why you want to work here.
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