"Would you be willing to work overtime occasionally if needed? Your fellow employees all work out of the same area for claims and if one doesn't do enough, everyone pulls together to make up the difference and if needed work overtime but that's rare. Would you be willing to help out your teammates?"
STARS
Why do you want to work for our company?
What was the one thing they asked you?
Scenario based questions very generic
Q: What is one situation that you had to go far and beyond to assist a customer, and how was it resolved?
Why are you interested in the position with our company
Tell me about a time that you caught an error that you made. How did you handle it?
What was the most Difficult claim you have handled and why
My experience with previous insurance carrier, what competition was doing. My experience with private law firm and why I left.
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