You will get asked every time WHY Fidelity so be prepared to talk about how great you think Fidelity is / everyone loves them / etc. Be prepared to talk about the series 7 and 63, so have a high-level of understand of what the licenses are for and why you need them.
They ask a generic diversity question about your co workers from past jobs.
How do you handle conflict with a co-worker?
Can you give me an example where you had to deal with a difficult customer?
Tell me about a time you had to handle a difficult situation and how you solved it.
How you would handle certain situations such as problem solving, conflict de-escalation, etc.
A costumer looks like they’re in a hurry, from this you can conclude that they are..
Why do you want to work for target
When was a time where you delivered a good customer service experience?
Tell me about a time when you noticed someone seeming to feel left out, and what you did to make them feel more welcomed.
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