CBA Bank 5 cores values and vision and mission and how you interpret them; How CBA’s technology helps us in our daily life? and how is it helping our customers?
Client Interview Questions
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Why do you want to be a Technical Client Consultant and what is your career track plan?
Have you had any call center experience?
Name A time you had a problem with a customer? What was the problem? How did you reslove the problem? What was the final outcome?
Describe a time when you had to satisfy and unhappy customer and what was the outcome?
Describe a time when you went out your way to help a customer?
What challenges may you face with older customers (65 or older) and how would you speak to them vs a younger person?
Why do you want to work here?
pourquoi venir a lisbonne ?
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