The questions were simular in regards to prior client service experience. They did not ask about investment knowledge.
Client Service Associate Interview Questions
2,531 client service associate interview questions shared by candidates
Interview was not terribly difficult.
Unfortunately I don't remember the questions because its been a while since I've interviewed.
They want you to know the whole history of the company and mutual fund industry. They don't give business cards so it is impossible to have a follow-up thank you.
Tell me about your greatest professional success?
Difference between stocks bonds and mutual funds
What makes you a good fit for Vanguard?
A lot centred around there values
What did you tell someone is the past when you couldn't do something. Explain
Tell me about a time you had to communicate the same information to different groups of people Tell me a time you had a customer disagree with you and what did you do to fix it
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