In the second interview the manager came in and said I have 2 questions... "What was a recent piece of technology that you added to your life and how has it affected it?" and "When have you struggled with technology and how did you overcome the obstacle?"
Tell me about yourself and describe previous job description
I had to answer questions like: What would I do if my power went out, What would I do if I didn't immediately know how to solve a customers problem? What did I do to calm down an irate customer? And at what point in time did I have to sell something to a customer. All of my responses had to be recorded. Very simple, and I hope training will be okay. I will update to speak about that after it's over.
Why do you want to work for Best Buy? Tell me about a time you dealt with an angry customer and what was the outcome?
describe a past experience with a customer you could not satisfy
Why do you want to work for us?
What is your availability?
If a customer calls in and does not have a DVR receiver, how would you pitch the sale to them?
I was asked what made want to work at PNC, my experience with banking, how would I handle various customers coming into the branch at the time be it good or bad and my approach with B2B sales.
Why would you be a good fit
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