What do you want to get out of the internship
Client Services And Support Specialist Interview Questions
776 client services and support specialist interview questions shared by candidates
Tell me about yourself and experiences
Why this programme? Why Vodafone? Talk about a time you have needed initiative/leadership skills/faced a challenge etc.
There were no difficult or unexpected questions
Discuss a company in distress and what are the four factors leading up to their current situation
Customer service experience (external or internal)
I asked if I could test out (show my knowledge) for a First Year Tax Professional and she told me no. I declined the offer because I felt the salary was too low. I asked if they could offer more - the answer was no. The hours were very flexible - i.e. any hours the office was open were available (P/T and F/T)
Describe a VLOOKUP excel function.
what KPI's are your team(s) measured on?
What experience do you have in a customer service role?
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