Asked for number of customer accounts managed in current role (to gauge workload).
Client Success Interview Questions
31,414 client success interview questions shared by candidates
How would you treat a prospect customer to an existing customer?
A lot of behavioral questions
Preguntas muy puntuales no solo al respecto de la experiencia previa sino como con base en mi perfil y esa experiencia podría ser un aportador de elementos diferenciadores para el proyecto. Me encantó el concepto de "estabilidad" no basado en meramente tener un empleo fijo sino en saber qué es lo que desde mi lado podré aportar y aprender para generar un perfil emprendedor en un futuro cercano.
the most interesting question I found, was if I considered myself a warrior
Q: What would you say others would consider your biggest weakness?
They asked me about my previous employers, what I enjoy doing outside of my work environment, what drives my work, why I'd be a good fit for Customer Success.
Mucho acerca de mi persona bajo el estrés.
What is the biggest challenge you think you might encounter in this role?
What is the difference between customer success and customer support.
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