Realizaron una simulación de una llamada de un cliente pidiendo servicios turísticos y recomendaciones de restaurante: ¨Me interesa realizar un viaje y que New York¨
Concierge Interview Questions
2,198 concierge interview questions shared by candidates
What was I passionate about? Did I like and attend events and concerts? Name a time I had a difficult customer, and how did I handle it.
Describe a time you had to deal with a difficult customer. How did you handle the situation?
What are your best achievements?
Name a time a customer was irrate and wanted to speak with a supervisor, what was the reason and what was the end result ?
Name a time when you had a customer whose issue could not be resolved, what was the issue and what did you say to the customer ?
What is your definition of customer Service?
How would you find tourist attractions at the Maldives?
What is your experience. Why do you want to work her.e
If I would be comfortable with people that may be upset or frustrated and how well was I at handling stress.
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