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Customer Account Manager Interview Questions

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410 customer account manager interview questions shared by candidates

From recruiter: - Tell me how you landed your last job - What was the hardest customer situation you faced? - Why Microsoft? - Why you? From managers: - Tell us a bit about yourself and what do you think you are going to do in this position at Microsoft. - Tell us about the biggest problem with your biggest customer. - What do you know about SAAS and other cloud services? - Tell us about when you were requested to learn something fast? How long did it take you? - If you get the job, what do you think is going to be your biggest challenge? - How were you measured as a Customer Success Manager? What were your KPIs? - What do you think you are going to do in the next 2-3 years? - Why Microsoft?/ Why you? - What cloud software do you know at Microsoft?
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Customer Success Account Manager

Interviewed at Microsoft

4★
Nov 4, 2020

From recruiter: - Tell me how you landed your last job - What was the hardest customer situation you faced? - Why Microsoft? - Why you? From managers: - Tell us a bit about yourself and what do you think you are going to do in this position at Microsoft. - Tell us about the biggest problem with your biggest customer. - What do you know about SAAS and other cloud services? - Tell us about when you were requested to learn something fast? How long did it take you? - If you get the job, what do you think is going to be your biggest challenge? - How were you measured as a Customer Success Manager? What were your KPIs? - What do you think you are going to do in the next 2-3 years? - Why Microsoft?/ Why you? - What cloud software do you know at Microsoft?

During the final stage of my two-day interview process, the obviously arrogant and condescending CEO interrogated me for at least twenty minutes on why I didn't graduate with a 4.0 GPA from Harvard University, directly asking me why I thought I could keep up at his company if I couldn't even keep up at the number one university in the world.
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Customer Service Account Manager

Interviewed at XANT

3.3★
Jun 27, 2017

During the final stage of my two-day interview process, the obviously arrogant and condescending CEO interrogated me for at least twenty minutes on why I didn't graduate with a 4.0 GPA from Harvard University, directly asking me why I thought I could keep up at his company if I couldn't even keep up at the number one university in the world.

The most difficult question was to explain how you intend on being successful at your position based on the fact that I had not worked in direct sales. My answer was that it is in listening to your customer and delivering on their needs which is the philosophy of Versadial as well.
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Customer Account Manager

Interviewed at Versadial Solutions

4★
Sep 24, 2014

The most difficult question was to explain how you intend on being successful at your position based on the fact that I had not worked in direct sales. My answer was that it is in listening to your customer and delivering on their needs which is the philosophy of Versadial as well.

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