Something about how do you handle competing priorities
Customer Advocate Interview Questions
5,026 customer advocate interview questions shared by candidates
Do you have open availability
How to handle an upset customer
What is your weekend availability
How would you respond to an angry guest
how would you help a customer who is saying the shelf displayed a very different price than how it scans
How would you handle a difficult customer?
How do you manage your priorities.
I honestly cannot remember. I think they also asked about the relocation and how you were feeling about it. And some random questions that you had to answer as if you were a support agent already.
A lot of situational questions regarding customer service, priorities, multi-tasking, problem-solving, teamwork, project management. What drives you? What stresses you out? What is your fear? Why would you be a good fit.
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