Scenario questions asking about a customer service example
Customer Assistant Interview Questions
10,247 customer assistant interview questions shared by candidates
How quickly can you build relationships (4 questions on it)
Describe one time when you had to do research in order to better inform a customer
If a customer is picking things up and putting them down again and is looking confused how would you help?
Choose a product on the shop floor and sell it to me
A customer tells you they've been using a shampoo but has found it is not making their hair glossy, what would you recommend?
Why would you work at Boots? What would you change to make our store more profitable.
Describe a time you had to relate to a customer's needs and help them?
Describe a situation where you had a complaining customer
Why do l want to work for Boots. Would l be able to go to anther shop if needed, l said yes. What days and hours can l work, l said any. Never asked about my previous experience or job.
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