Why M&S? A time you have shown integrity or innovation or inspired someone?
Customer Assistant Interview Questions
10,247 customer assistant interview questions shared by candidates
What do you think the role will entail?
Tell me about a time you showed integrity (i.e. been honest, done the right thing)
Tell us a bit about yourself
Role play assisting customer with different scenarios
What was your previous experience?
How many years of customer service experience do you have?
Why did you leave the previous workplace? Why choose this area of work? Future career plans? Leadership skills & examples? How would you solve a hypothetical problem within the department? Let's say delivery was not on time and there are some serious consequences.
how do you help a customer who is on a diet plan a dinner party?
Do you know how to use an iPad?
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