What is it that makes M&S different?
Customer Assistant Interview Questions
10,237 customer assistant interview questions shared by candidates
Name 3 strengths of yours
When did you face a problem or challenge, and how did you overcome it?
Why do you want to work for M&S and why would you be a good fit?
Give an example of when you have shown good teamworking
'What's an example of a time when you inspired or helped others?'
Give me a time when you showed [each one of M&S 5 I values]
If a customer has a complaint what would you do
Role play - Someone trying to buy a custom cake from bakery, or ordering a sofa that was out of stock
What do you think a customer would describe as a good customer experience?
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