Asked me to roleplay with me as a customer service assistant and interviewer as a customer
Customer Assistant Interview Questions
10,237 customer assistant interview questions shared by candidates
Have you had any previous experience
Dinner party role play They give you a scenario and you have to solve the dinner party dilemma . Up sell is the key , party table sprinkles , flowers , glasses .
Tell me about yourself
Why m & s
I was asked about when I had shown qualities matching all of the 4 I's. I was only expecting to have to address a couple of them but I had prepared for all 4 as I didn't know which they would ask me about. I was also asked about whether I liked technology. Obviously I'd used technology to get so far but this question was about whether I LIKED technology. I'm an older candidate and many people of my age are technophobes. Fortunately I'm a technophile.
How did you get here today?
Tell me about a time when you had a great shopping experience.
Tell me a time youve used exceptional customer service ?
why are you suitable for the this role
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