Have you had to walk non-technical people through how to access online training.
Customer Assistant Interview Questions
10,251 customer assistant interview questions shared by candidates
A challenge I had faced and how I overcame it
We are not allowed to go into the details but it had to do with a disabled customer asking for accessibility accommodations but also having a malfunctioning payment method.
Customer service experience related questions
How do you see yourself in the company for the next 5 years?
Tell me about your self
What do you think your weakness would be within this role?
Name a difficult situation and how you dealt with it and how you went above and beyond
Can you tell us a time you have gone under and over for a customer and provided exemplary customer service
How was the duke of Edinburgh expedition?
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