What is your strength? and weakness?
Customer Contact Interview Questions
2,051 customer contact interview questions shared by candidates
Why do you want to join BMO?
Where do you see yourself in 5 years
Cross selling, why you want to work here?, briefly talk about your self etc
All were very straight forward, nothing random.
Describe an experience when you cross sold a product, Describe a time when you received a customer complaint, What is important about doing a sale etc. The stimulation part teaches you things and then tests you on being an agent and also asks other personality questions.
1- why bmo, 2- why you leaving your current job 3- what is smoething you hate doing the most at your current job
Describe a time you went above and beyond.
you have to have examples for all the questions in your previous positions
nothing too hard really, just asked alot of question with examples.
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