There wasn't any unexpected question, just the normal typical interview questions.
Customer Contact Interview Questions
2,051 customer contact interview questions shared by candidates
Describe a situation that you haven shown extraordinary customer service to client.
example where you disappoint a lot in yourself
nothing too hard really, just asked alot of question with examples.
handle unhappy customers
describe a situation where you contributed to a team success, your part and why were you successful?
All were very straight forward, nothing random.
How do you handle stress? What skills do you feel you have for the position?
Why did you choose National Bank?
Tell me about your self?
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