They didn't ask any interview questions, just a telephone assessment, the only question they asked was "do you speak welsh?"
Customer Contact Interview Questions
2,051 customer contact interview questions shared by candidates
Tell something about you
What are your strengths?
Why are you fit for this position
Did i have experience in using InContact
Give me an example of when you have had to deal with conflict within your team/ a colleague?
They asked me specific question about the call center software I have used in the past.
Why do you want to be a contact tracer?
Q: What relevant skills do you have?
Explain a stressful situation you had with a customer and how did you handle it.
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