Customer Engineer Interview Questions

2,731 customer engineer interview questions shared by candidates

Googleyness And Leadership -A decision that you have made in the past that you would change and why -Something that you did that (or decision that you made) that benefited the team? Did people agree with you? -Tell me about a time a decision was made from opposing points of view and it had a positive outcome -Imagine you work in a place with a negative culture, what would you do about it? How would you improve it -What would you do to improve inclusion in the workplace -If you were a director or senior manager what would you do to promote inclusion
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Customer Engineer

Interviewed at Google

4.4
May 18, 2021

Googleyness And Leadership -A decision that you have made in the past that you would change and why -Something that you did that (or decision that you made) that benefited the team? Did people agree with you? -Tell me about a time a decision was made from opposing points of view and it had a positive outcome -Imagine you work in a place with a negative culture, what would you do about it? How would you improve it -What would you do to improve inclusion in the workplace -If you were a director or senior manager what would you do to promote inclusion

in online test the descriptive questions they asked were: 1. customer go a defective purchase and tried to contact you but you were out of reach so he expressed his frustration through the email and sent it to you, how will u react. 2. customer wants to return his purchase but doesn't know the process so he sent the same in email, how will u reply. 3. write step by step installation process of swiggy or zomato and send it to ur grandma to help her use it well 4th and 5th i kinda don't remember...hope this helps
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Customer Support Engineer

Interviewed at Freshworks

3.3
Dec 15, 2023

in online test the descriptive questions they asked were: 1. customer go a defective purchase and tried to contact you but you were out of reach so he expressed his frustration through the email and sent it to you, how will u react. 2. customer wants to return his purchase but doesn't know the process so he sent the same in email, how will u reply. 3. write step by step installation process of swiggy or zomato and send it to ur grandma to help her use it well 4th and 5th i kinda don't remember...hope this helps

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