How would you over come an objection to price?
Customer Retention Representative Interview Questions
1,294 customer retention representative interview questions shared by candidates
a customer calls asking about additional charges on her bill. She has been on a promotional plan for 2 years. She wants to have her bill back to the $70 a month and can't afford much higher. what do you do if you can (A)offer her to keep her plan the same (B) offer her $80 per month (C) offer $99 per month
Rent-to-Own isn't for everybody. This job has changed me a lot, especially the way I look at people. What makes you think you can handle that?
Tell me about a time you had to work as a team.
Why Yelp? Tell me about a time you dealt with a difficult customer.
They asked for an example of a time that I was in a situation, and what did I do about it?
What makes you feel this role is something you would fit
Can you work on weekends? What do you think about the sample role retention example we just listened to?
What qualities do you think you need to succeed at dish
Main question was what I brought to the team.
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